Privacy Policy

1. What We Collect

• Contact details: name, email, phone number, delivery address
• Order and payment information (processed securely via our payment gateway; we do not store full card numbers)
• Account and subscription preferences
• Website usage data (via cookies and analytics tools)

2. How We Use Your Data

• To process and deliver your orders and manage your subscription
• To communicate order updates, delivery status, and customer support
• To send marketing communications, where you have opted in (you may unsubscribe at any time)
• To improve our website, products, and customer experience

3. Data Sharing

We share personal data only with trusted third parties necessary to run our business, including our payment gateway, courier/logistics partners, and CRM/email provider. We do not sell your personal data to third parties.

4. Data Storage and Security

Your data is stored on secure, access-controlled systems. We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

5. Your Rights

Under the PDPA, you have the right to access, correct, or request deletion of your personal data, and to withdraw consent for marketing communications at any time by contacting us.

6. Cookies

Our website uses cookies to support core functionality (such as your shopping cart) and, where enabled, analytics to help us understand site usage.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

8. Contact

For any privacy-related questions or requests, please reach us via the details on our Contact Us page.